Professional Video Production

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us through our website, request quotes, or engage our video production services. This may include your name, email address, phone number, company information, and project details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our video production services, respond to your inquiries, send you technical notices and support messages, and communicate with you about our services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using RobustReel's services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

RobustReel provides professional video production services including but not limited to corporate videos, commercials, documentaries, event coverage, and post-production services.

Client Responsibilities

Clients are responsible for providing accurate project information, timely feedback, necessary permissions for filming locations, and payment according to agreed terms. Clients must also ensure they have rights to any materials provided to us.

Payment Terms

Payment terms will be specified in individual project agreements. Generally, a deposit is required to begin work, with final payment due upon project completion and delivery.

Intellectual Property

Upon full payment, clients receive rights to the final video content as specified in the project agreement. RobustReel retains the right to use completed work for portfolio and marketing purposes unless otherwise agreed.

Limitation of Liability

RobustReel's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Contact Information

For questions regarding these terms, contact us at [email protected].

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, RobustReel excludes all representations, warranties, and conditions relating to our website and the use of this website.

Professional Services

While we strive to provide high-quality video production services, results may vary based on project requirements, client specifications, and external factors beyond our control.

External Links

Our website may contain links to external websites. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Technical Accuracy

We make every effort to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Project Outcomes

While we work diligently to meet project goals and deadlines, final results depend on various factors including client cooperation, external conditions, and technical limitations. We cannot guarantee specific outcomes or results.

Questions

If you have any questions about this disclaimer, please contact us at [email protected].